Shipping Policy

1. General Information

At BYC Venture, we are committed to delivering your orders in a timely and efficient manner. Our shipping policy outlines the terms and conditions regarding the shipment of our products to you. Please note that all orders are subject to product availability. If an item is not in stock at the time you place your order, we will notify you and refund you the total amount using your original payment method.

2. Order Processing Time

All orders are processed within 2-3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. In case of high order volume, there may be slight delays in shipping, but we will inform you in case of any significant delays.

3. Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.
Standard Shipping: 5-7 business days.
Expedited Shipping: 2-3 business days (Additional charges apply).
Please note that delivery delays can occasionally occur due to unforeseen circumstances.

4. Shipment Confirmation & Order Tracking

Once your order has been shipped, you will receive a shipment confirmation email containing a tracking number. You can use this number to track the status of your package through our shipping partner’s website.

5. International Shipping

Currently, we only ship domestically within [Country/Region]. We do not offer international shipping at this time. However, we are working on expanding our shipping options to serve more regions in the future.

 

6. Shipping to P.O. Boxes

We are unable to ship to P.O. boxes. Please provide a physical address for delivery.

7. Delivery Issues

If your order is delayed, lost, or arrives damaged, please contact us immediately at [support email]. We will investigate the issue and work to resolve it promptly.

8. Return to Sender Policies

You might want to add a section on what happens if the delivery cannot be completed due to an incorrect address or if the package is unclaimed by the customer. Will it be returned to you, and will the customer be responsible for the re-shipment cost?

9. Changes to Orders

It's good practice to specify whether customers can change their shipping details after placing an order. You might also outline what happens in case a customer wants to cancel the order after it has been processed.

10. Handling Time & Cut-Offs:

Mention if there is a specific cut-off time for order processing (e.g., orders placed after 2 PM will be processed the next business day). This avoids confusion for customers expecting faster processing.